Centralize data and automate business processes with Groove integrations
Streamline your business processes by centralizing your Groove data. Boost.space connects to your IT tools and helps aggregate their data into central databases. Data centralization serves as the foundation for easy collaboration across teams, process automation across tools, and data analysis with a complete story.
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Groove Triggers / Actions (16)
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Watch Agent Event
Triggers when a new agent event occurs.
Watch Customer Event
Triggers when a new customer event occurs.
Watch Message Event
Triggers when a new message event occurs.
Watch Ticket Event
Triggers when a new ticket event occurs.
Add Labels to a Ticket
Adds labels to a ticket.
Create a Ticket
Creates a ticket.
Get a Ticket
Gives information about a ticket.
Get a Ticket's Assignee
Gets a ticket's assignee.
Get a Ticket's State
Gets a ticket's state.
Replace All Labels on a Ticket
Replaces all labels on a ticket.
Update a Ticket's Assigned Group
Updates a ticket's assigned group.
Update a Ticket Assignee
Updates a ticket's assignee.
Update a Ticket's State
Updates a ticket's state.
Upload a File
Sends a single binary file, which is supported by most clients.
Make an API Call
Performs an arbitrary authorized API call.
Search Tickets
Searches for tickets.
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