Groove Customer Support Integration | Boost.space
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Integrate Groove with 2,097 other apps

Groove and Boost.space enhance customer service workflows.

Groove is a customer support platform designed to help businesses manage and resolve customer inquiries effectively. With Groove, teams can handle support tickets, track progress, and communicate with customers in real-time. The platform allows businesses to streamline their help desk operations and improve response times. Groove also integrates with popular third-party tools, offering a seamless support experience. It is perfect for businesses seeking a simple, yet powerful solution for customer support management.

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Connection status - Active This application does not need additional settings. So you can make connection only by using your login credentials or by following the instructions in our documentation.
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Groove Modules (16)

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Watch Agent Event

Triggers when a new agent event occurs.

Watch Customer Event

Triggers when a new customer event occurs.

Watch Message Event

Triggers when a new message event occurs.

Watch Ticket Event

Triggers when a new ticket event occurs.

Add Labels to a Ticket

Adds labels to a ticket.

Create a Ticket

Creates a ticket.

Get a Ticket

Gives information about a ticket.

Get a Ticket's Assignee

Gets a ticket's assignee.

Get a Ticket's State

Gets a ticket's state.

Replace All Labels on a Ticket

Replaces all labels on a ticket.

Update a Ticket's Assigned Group

Updates a ticket's assigned group.

Update a Ticket Assignee

Updates a ticket's assignee.

Update a Ticket's State

Updates a ticket's state.

Upload a File

Sends a single binary file, which is supported by most clients.

Make an API Call

Performs an arbitrary authorized API call.

Search Tickets

Searches for tickets.

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