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Integrate Freshdesk with 1889 other apps

Centralize data and automate business processes with Freshdesk integrations

Streamline your business processes by centralizing your Freshdesk data. connects to your IT tools and helps aggregate their data into central databases. Data centralization serves as the foundation for easy collaboration across teams, process automation across tools, and data analysis with a complete story.

Integrate Freshdesk with thousands of other apps in a few clicks.

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Freshdesk Triggers / Actions (31)

Get a head start with our Freshdesk integration templates or create your own

Watch Contacts

Triggers when a contact is created or updated.

Watch Tickets

Triggers when a ticket is created or updated.

Watch Events

Triggers when an event occurs to a ticket.

Update a Ticket

Updates an existing ticket.

Update a Contact

Updates an existing contact.

Update a Company

Updates an existing company.

Get a Ticket

Gets a specified ticket.

Get an Agent

Gets a specified agent.

Get a Contact

Gets a specified contact.

Get a Company

Gets a specified company.

Delete a Ticket

Deletes a ticket.

Delete a Contact

Deletes a contact.

Delete a Company

Deletes a company.

Create a Ticket

Creates a new ticket. Note that ticket creation is done only from the perspective of the agent (custom fields that are required for agents should be filled in, etc.).

Create a Reply

Creates a new reply to a specified ticket.

Create an Outbound Email

Creates a new outbound email.

Create a Note

Create a new note to a specified ticket.

Create a Forum Topic

Creates a new forum topic.

Create a Forum Category

Creates a new forum category.

Create a Forum

Creates a new forum.

Create a Contact

Creates a new contact.

Create a Company

Creates a new company.

Make an API Call

Performs an arbitrary authorized API call.

Search/List Contacts

Searches for contacts.

List Satisfaction Ratings

Retrieves a list of all satisfaction ratings of a ticket.

List Ticket Conversations

Retrieve a list of all conversation in a specified ticket.

Search/List Tickets

Searches for tickets.

List Time Entries

Retrieves a list of all time entries of a ticket.

Search Companies

Searches for companies by their name or filter parameter.

Search Contacts

Searches for contacts by their name or filter parameter.

Search Tickets by Query

Searches for tickets by using filter or query.

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