Centralize data and automate business processes with IPEX Helpdesk integrations
Streamline your business processes by centralizing your IPEX Helpdesk data. Boost.space connects to your IT tools and helps aggregate their data into central databases. Data centralization serves as the foundation for easy collaboration across teams, process automation across tools, and data analysis with a complete story.
Integrate IPEX Helpdesk with thousands of other apps in a few clicks.
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Add Related Tickets
Adds relation between tickets.
Add a Ticket Tag
Adds tag to the ticket.
Add an User Tag
Adds a tag into user properties.
Update Submitter
Changes the ticket's submitter. Only operator can do it.
Update Ticket Service
Updates service for a ticket.
Add a User into Customer
Adds relationship between user and customer.
Get a Customer
Gets customer details.
Get Fields Description of Customer
Description for customer's fields.
Get an Operator Group
Gets operator group detail.
Get a Ticket
Returns a ticket detail.
Get Track Time Records
Gets report of Track Time Records (required version >= 4.14).
Get an User Account
Gets user account's detail.
Get Fields Description of User Account
Description for user's account fields.
Import Customers
Bulk create/update customers. Max bulk size is 500 customers. (required version >= 4.16.0)
Import User Accounts
Bulk create/update user accounts/contacts. Max bulk size is 100 user accounts. (required version >= 4.16.0)
Create an User Account
Creates a new user account by administrator.
Create an Anonymous Ticket
Creates a new anonymous ticket. If the user's email is not registered, the new user account will be created if the ticketing is configured so.
Create a Customer
Creates a new customer.
Add a Message
Adds a new message (comment) in the ticket.
Create a Ticket
Creates a new ticket.
Update an User Account
Updates user account data via PATCH method. (required version >= 4.16.0)
Update a Customer
Updates a customer data via PATCH method. (required version >= 4.16.0)
Get a Ticket Attachment
Gets the Ticket's attachment.
Invite a User into Ticket
Invites the user into the ticket.
Update a Ticket Custom Form Data
Updates ticket's custom form fields. You can send one or more ticket custom form field values to update.
Update a Ticket Category Items
Updates a Ticket Category Items.
Update a Ticket Workflow
Changes ticket workflow state.
Search User Accounts
Searches user accounts by filter.
List Country Codes
Lists country codes.
Search Customers
Searches customers by filter.
Search Tickets
Lists tickets by filter.
Fulltext Search Tickets
Searches tickets by fulltext.