Integration & MCP for Freshchat
Integrate and automate your Freshchat workflows across 2,399 tools. Take full control—use your favorite LLM to orchestrate Freshchat and make your data and tools truly work for you, not the other way around.
Communication
Freshchat and Boost.space optimize live chat workflows.
Engage customers through real-time messaging with Freshchat, a customer communication tool that integrates live chat and messaging. Enhance customer service with personalized interactions.
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Freshchat Modules (13)
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Watch events
Triggers when a following event has occured (message creation & conversation reopen, assignment and resolution).
Update an agent
Updates an existing agent.
Get an agent
Gets the metadata of a specified agent.
Create a user
Creates a new user.
Make an api call
Performs an arbitrary authorized API call.
Get a report
Gets a report of csv file by links.
Get a conversation
Gets the metadata of a specified conversation.
Create a conversation
Creates a conversation object with bulk messages based on the specified conversation information.
Update a conversation status
Updates an existing conversation status.
Send a message to a conversation
Sends a reply message to a conversation.
List agents
Retrieves a list of all agents configured by the business that uses Freshchat.
List groups
Retrieves a list of all groups configured by the business that uses Freshchat.
List channels
Retrieves a list of all channels configured by the business that uses Freshchat.
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