Textline and Boost.space streamline text message communication workflows.
Textline enables businesses to communicate with customers via SMS for efficient support. Integrated with Boost.Space, it automates workflows, tracks interactions, and enhances customer service experiences.
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Textline Modules (18)
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Watch Customer Posts
Triggers when a message from a customer has been received.
Watch Conversation Status
Triggers when a conversation status has been changed.
Watch Customers
Triggers when a customer has been created or updated.
Watch Outbound Messages
Triggers when an outbound message has been sent.
Watch Agent Status
Triggers when an agent status has been changed.
Watch Whisper
Triggers when a whisper from an agent has been received.
Update a Customer
Updates a customer.
Update Agent Status
Updates an agent status.
Send a Survey
Sends a new survey.
Message a Phone Number
Sends an outbound message to a phone number.
Send an Announcement
Sends an announcement to a group of contacts.
Message a Conversation
Sends an outbound message to a conversation.
Import a Message as a Customer
Imports a post into account as if the customer sent an SMS to your account.
Get a Customer
Retrieves a customer.
Create a Customer
Creates a new customer.
Make an API call
Performs an arbitrary authorized API call.
Search Agents
Searches for agents or lists them all.
Search Customers
Searches for customers or lists them all.
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