Groove and Boost.space enhance customer service workflows.
Groove is a customer support platform designed to help businesses manage and resolve customer inquiries effectively. With Groove, teams can handle support tickets, track progress, and communicate with customers in real-time. The platform allows businesses to streamline their help desk operations and improve response times. Groove also integrates with popular third-party tools, offering a seamless support experience. It is perfect for businesses seeking a simple, yet powerful solution for customer support management.
Join more than 15,000+ teams across the world
Loved by hundreds companies and freelancers around the world.
4.9 star avg. rating based on 700+ reviews on
Connection status - Active
This application does not need additional settings. So you can make connection only by using your login credentials or by following the instructions in our documentation.
Groove Modules (16)
Centralise Groove data now
Get a head start with our Groove integration templates or create your own
Watch Agent Event
Triggers when a new agent event occurs.
Watch Customer Event
Triggers when a new customer event occurs.
Watch Message Event
Triggers when a new message event occurs.
Watch Ticket Event
Triggers when a new ticket event occurs.
Add Labels to a Ticket
Adds labels to a ticket.
Create a Ticket
Creates a ticket.
Get a Ticket
Gives information about a ticket.
Get a Ticket's Assignee
Gets a ticket's assignee.
Get a Ticket's State
Gets a ticket's state.
Replace All Labels on a Ticket
Replaces all labels on a ticket.
Update a Ticket's Assigned Group
Updates a ticket's assigned group.
Update a Ticket Assignee
Updates a ticket's assignee.
Update a Ticket's State
Updates a ticket's state.
Upload a File
Sends a single binary file, which is supported by most clients.
Make an API Call
Performs an arbitrary authorized API call.
Search Tickets
Searches for tickets.
Join more than 15,000+ teams across the world
