Zoho Desk and Boost.space enhance customer support workflows.
Zoho Desk delivers customer service tools for managing tickets and inquiries. Integrated with Boost.Space, it automates workflows, tracks interactions, and enhances response times.
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Zoho Desk Modules (10)
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Update an Object
Updates a specific object based on id from a selected data (ex: update an account, update a ticket, update a contact ...).
Get an Object
Returns only one object that has a specified id from a selected module (ex: a task, a ticket, an account ...).
Edit Spam Objects
Sets or unsets contacts/tickets as spam by specifying their ids into a list.
Delete an Object
Deletes a specified object based on id from a selected module (ex: delete an account, delete a contact, delete a ticket ...).
Create an Object
Creates an object based on a selected module (ex: create an account, create a contact, create a ticket ...).
Add a Comment
Adds a comment to an object based on id for a particular module (tasks, tickets).
Close Tickets
Closes one or more tickets by specifying the ticket ID(s) in a list.
Make an API Call
Performs an arbitrary authorized API call.
List Objects
Returns a list that contains multiple objects from a selected module (multiple accounts, multiple contacts, multiple tickets ...).
Search Objects
Returns multiple objects based on a search criteria from a selected module(ex: accounts where account name contains 'Joe', tickets where subject contains 'Hello', contacts where email contains domain '@gmail.com' ...).
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