Zendesk Customer Support Integration | Boost.space
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Zendesk and Boost.space streamline customer support workflows.

Zendesk provides comprehensive customer service and engagement solutions. Boost.Space integration automates workflows, centralizes support data, and enhances service delivery for improved customer satisfaction.

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Connection status - Active This application does not need additional settings. So you can make connection only by using your login credentials or by following the instructions in our documentation.
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Zendesk Modules (60)

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Watch Article Comments

Checks whether new comments were added to an article.

Watch Articles

Checks whether new articles were created.

Watch Ticket's Comments

Triggers when a new ticket's comment is created.

Watch Forum Posts

Checks whether new forum posts were created.

Watch Forum Post Comments

Checks whether new comments were added to a forum post.

Watch Groups

Checks whether new groups were created.

Watch Organizations

Checks whether new organizations were created.

Watch Ticket Activity

Checks whether there are new audits (activity) on a ticket.

Watch Tickets

Checks whether new tickets were created.

Watch Tickets in a View

Checks whether new tickets were created in a view.

Watch Users

Checks whether new users were created.

Watch Views

Checks whether new views were created.

Watch Events

Watches specific events configured by the user through Zendesk triggers or automations.

Upload Attachments

Uploads attachments for future use in a ticket.

Update a User

Updates a user.

Update a Ticket

Updates a ticket. The update allows for adding a new comment too.

Update a Side Conversation

Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Update an Organization

Updates an organization.

Update a Group

Updates a group.

Reply to a Side Conversation

Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Remove a Ticket Field Option

Removes a dropdown ticket field option.

Recover a Suspended Ticket

Recovers a suspended ticket.

Merge Tickets

Merges tickets into a single ticket.

Permanently Delete a Ticket

Deletes a ticket permanently.

Get User Related Information

Retrieves information related to a user's ticket, topics, subscriptions, etc.

Get a User

Retrieves a user.

Get a Ticket

Retrieves a ticket.

Get a Side Conversation

Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Get an Organization

Retrieves an organization.

Get a Group

Retrieves a group.

Get a Suspended Ticket

Retrieves a suspended ticket.

Delete a User

Deletes a user.

Soft Delete a Ticket

Soft deletes a ticket.

Delete an Organization

Deletes an organization.

Delete a Group

Deletes a group.

Delete a Suspended Ticket

Deletes a suspended ticket.

Create or Update a User

Creates a user.

Create or Update an Organization

Creates or updates an organization.

Create a Ticket Comment

Creates a ticket comment.

Create a Ticket

Creates a ticket.

Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Create or Update a Ticket Field Option

Creates or updates a drop-down ticket field option.

Create a Group

Creates a group.

Create a Request

Creates a request.

Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Make an API Call

Performs an arbitrary authorized API call.

List Groups

Retrieves all groups.

List Organizations

Retrieves all organizations.

List Side Conversation Events

Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

List Side Conversations

Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.

List Soft Deleted Tickets

Retrieves tickets that were soft deleted.

List Suspended Tickets

Retrieves all suspended tickets.

List Ticket's Comments

Retrieves comments on a ticket.

List Ticket Custom Field Options

Lists the options of a ticket custom field.

List Tickets

Retrieves all tickets (except for archived or soft deleted tickets).

List Users

Retrieves all users or a group's users or an organization's users.

Search Anything

Retrieves any kind of object matching your query.

Search Organizations

Searches for an organization that matches the specified criteria.

Search Tickets

Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.

Search Users

Searches for a user that matches the specified criteria.

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