VoiceCenter and Boost.space enhance call center management workflows.
VoiceCenter provides cloud-based telephony and communication solutions. Boost.Space integration automates workflows, tracks calls, and enhances business communication efficiency.
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Voicenter Modules (22)
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Watch New CDR Notification
Triggers when a new CDR webhook notification is sent.
Watch Custom Webhook
Triggers when the webhook receives data.
Watch New IVR Notifications
Triggers when a new IVR event occurs.
Watch New Popup Notifications
Triggers when the Voicenter Popup Chrome extension has sent a notification to this webhook.
Add a Destination
Adds a single destination to a campaign.
Add Destinations In Bulk
Adds multiple destinations to a campaign.
Add Agent
Adds an agent to a campaign. This method is only relevant for campaign type – "Agent Dialer".
Clear Campaign Calls
Removes all calls destination from a campaign. `Totally clear a campaign from all its records.`
Start Campaign
Resumes a campaign for calls to destinations.
Get Campaign Details
Returns details for requested campaign.
Get Call History by ID
Returns details for requested Call History by it's ID
Make an API Call
Performs an arbitrary authorized API call.
Create an IVR Response
Prepares an IVR response for the `Respond to IVR` module.
Remove Agent
Removes an agent from a Campaign
Remove Call
Removes a destination from a campaign.
Stop Campaign
Pauses an active campaign from dialling to it's destinations.
Respond to Chrome Popup Extension
Creates a response to Voicenter Chrome Popup Extension.
Respond to IVR
Respond to "Watch IVR notification" webhook trigger.
Webhook Response
Creates a response to the webhook.
List Accounts
Lists all accounts related to the current user
Get Campaign Pending Calls
Returns a list of destinations in waiting status.
Get Campaign Members List
Returns all the representatives that were listed to make calls in a campaign. This method is only relevant for campaign type – "Agent Dialer".
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