Jitbit and Boost.space streamline helpdesk ticket management.
Jitbit integration enables IT teams to manage support tickets and customer inquiries efficiently within Boost.space. Centralize ticket tracking, automate assignments, and analyze support metrics for improved customer service. This integration simplifies the helpdesk process, allowing teams to focus on resolving issues faster.
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Jitbit Modules (11)
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Watch Users
Triggers when new users are created. Requires “helpdesk-administrator” permissions.
Watch Tickets
Triggers when new tickets are created.
Get a Ticket
Returns information about selected ticket.
Make an API Call
Performs an arbitrary authorized API call.
Create a Ticket
Creates a new ticket.
Get a User
Returns information about selected user. Requires “administrator” or “technician” permissions.
Create a User
Creates a new user. Requires “helpdesk-administrator” permissions.
Update a User
Updates an existing user. Requires “helpdesk-administrator” permissions.
Update a Ticket
Updates an existing ticket.
Search Users
Searches for users or lists them all. Requires “helpdesk-administrator” permissions.
Search Tickets
Searches for tickets or lists them all.
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