Heartbeat and Boost.space enhance community engagement workflows.
Heartbeat is a tool for measuring customer experience and collecting actionable feedback. Heartbeat helps businesses understand customer sentiment through surveys, NPS, and real-time feedback loops. The platform enables teams to identify pain points and areas for improvement, helping businesses enhance their products and services. With customizable surveys and integrations with other tools, Heartbeat simplifies data collection and analysis, providing insights that drive better decision-making. It’s perfect for businesses looking to improve customer satisfaction and optimize user experience.
Get a head start with our Heartbeat integration templates or create your own
Watch Course Completions
Triggers whenever a user completes a course
Watch New User Joins a Group
Triggers when a user joins a group
Watch New Events Created
Triggers whenever a new event is created
Watch New Users Join Community
Triggers when a user joins the community
Watch New Event RSVPs
Triggers when a user RSVPs to an event
Add Users to Group
Adds Users to a Group
Create a New Channel
Create a new Channel in a Heartbeat community
Create a New Comment
Creates a new comment
Create a Direct Message
Creates a new direct message
Create a New Event
Create a new Event in a Heartbeat community
Create a New Group
Creates a New Group in a Community
Create a New Thread
Creates a New Thread in a Channel
Create a New User
Creates a New User in a Heartbeat community
Deactivate a User
Deactives a User by Email
Find a User
Retrieves users that match the email address
Invite Users
Add Users to an existing invitation
Reactivate a User
Reactivates a User by Email
Remove Users From Group
Removes users from a Group
Make an API Call
Performs an arbitrary authorized API call
Get a List of Users
Returns a list of users within a Community
Get a List of Groups
Returns a List of Groups
Get a List of Threads
Returns an array of the 20 most recent threads in a channel