Integrate Freshdesk with 2,673 other apps
Integrate and automate your Freshdesk workflows across 2,674 tools. Take full control—use your favorite LLM to orchestrate Freshdesk and make your data and tools truly work for you, not the other way around.
Freshdesk
Manage customer support effectively with Freshdesk and Boost.space.
Enhance customer support and service with Freshdesk, offering multi-channel helpdesk solutions. Manage customer inquiries, track tickets, and automate responses for increased efficiency.
Freshdesk Modules & Actions (31)
Connect insights. Empower action. With Freshdesk, your data becomes the engine for truly collaborative work.
Watch contacts
Watch tickets
Watch events
Update a ticket
Update a contact
Update a company
Get a ticket
Get an agent
Get a contact
Get a company
Delete a ticket
Delete a contact
Delete a company
Create a ticket
Create a reply
Create an outbound email
Create a note
Create a forum topic
Create a forum category
Create a forum
Create a contact
Create a company
Make an api call
Search/list contacts
List satisfaction ratings
List ticket conversations
Search/list tickets
List time entries
Search companies
Search contacts
Search tickets by query
MCP
Revolutionize Customer Support with Freshdesk Integration
Connecting Freshdesk via MCP removes operational barriers by centralizing customer support data, streamlining workflows, and automating responses, thus improving efficiency. This empowers customer service teams by providing them with the tools to manage inquiries more effectively across multiple channels. Additionally, it prepares the business for true AI-readiness by integrating and managing data through a centralized platform, paving the way for advanced AI-driven insights and automation.
Supported MCP tools
Can play scenarios
Can list scenarios
How to use MCP with Freshdesk
Create scenario with on-demand trigger
Generate your MCP API Key
Insert API Key in your favourite LLM
Other useful integrations
