![Integrate Freshdesk with Boost.space](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
![Integrate Freshdesk with Boost.space](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Manage customer support effectively with Freshdesk and Boost.space.
Enhance customer support and service with Freshdesk, offering multi-channel helpdesk solutions. Manage customer inquiries, track tickets, and automate responses for increased efficiency.
![](https://boost.space/wp-content/themes/fluid-child/assets/img/bs-assets/logo-aps.png)
Get a head start with our Freshdesk integration templates or create your own
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Watch Contacts
Triggers when a contact is created or updated.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Watch Tickets
Triggers when a ticket is created or updated.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Watch Events
Triggers when an event occurs to a ticket.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Update a Ticket
Updates an existing ticket.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Update a Contact
Updates an existing contact.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Update a Company
Updates an existing company.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Get a Ticket
Gets a specified ticket.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Get an Agent
Gets a specified agent.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Get a Contact
Gets a specified contact.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Get a Company
Gets a specified company.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Delete a Ticket
Deletes a ticket.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Delete a Contact
Deletes a contact.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Delete a Company
Deletes a company.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Create a Ticket
Creates a new ticket. Note that ticket creation is done only from the perspective of the agent (custom fields that are required for agents should be filled in, etc.).
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Create a Reply
Creates a new reply to a specified ticket.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Create an Outbound Email
Creates a new outbound email.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Create a Note
Create a new note to a specified ticket.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Create a Forum Topic
Creates a new forum topic.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Create a Forum Category
Creates a new forum category.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Create a Forum
Creates a new forum.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Create a Contact
Creates a new contact.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Create a Company
Creates a new company.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Make an API Call
Performs an arbitrary authorized API call.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Search/List Contacts
Searches for contacts.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
List Satisfaction Ratings
Retrieves a list of all satisfaction ratings of a ticket.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
List Ticket Conversations
Retrieve a list of all conversation in a specified ticket.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Search/List Tickets
Searches for tickets.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
List Time Entries
Retrieves a list of all time entries of a ticket.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Search Companies
Searches for companies by their name or filter parameter.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Search Contacts
Searches for contacts by their name or filter parameter.
![Freshdesk logo](https://boost.space/wp-content/uploads/2024/11/freshdesk.png)
Search Tickets by Query
Searches for tickets by using filter or query.