Freshchat and Boost.space optimize live chat workflows.
Engage customers through real-time messaging with Freshchat, a customer communication tool that integrates live chat and messaging. Enhance customer service with personalized interactions.
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Freshchat Modules (13)
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Watch Events
Triggers when a following event has occured (message creation & conversation reopen, assignment and resolution).
Update an Agent
Updates an existing agent.
Get an Agent
Gets the metadata of a specified agent.
Create a User
Creates a new user.
Make an API Call
Performs an arbitrary authorized API call.
Get a Report
Gets a report of csv file by links.
Get a Conversation
Gets the metadata of a specified conversation.
Create a Conversation
Creates a conversation object with bulk messages based on the specified conversation information.
Update a Conversation Status
Updates an existing conversation status.
Send a Message to a Conversation
Sends a reply message to a conversation.
List Agents
Retrieves a list of all agents configured by the business that uses Freshchat.
List Groups
Retrieves a list of all groups configured by the business that uses Freshchat.
List Channels
Retrieves a list of all channels configured by the business that uses Freshchat.
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