Integration & MCP for Zendesk Sunshine
Integrate and automate your Zendesk Sunshine workflows across 2,580 tools. Take full control—use your favorite LLM to orchestrate Zendesk Sunshine and make your data and tools truly work for you, not the other way around.
CRM and Sales tools
Elevate CRM Strategies with Zendesk Sunshine Integration
Connecting Zendesk Sunshine via MCP eliminates operational barriers by automating workflows and centralizing customer data, thereby streamlining customer relationship management processes. This integration empowers teams in the CRM industry by enhancing customer insights and enabling personalized service, while also positioning the business for AI-readiness by facilitating more informed and data-driven decision-making.
Supported MCP tools
Connect insights. Empower action. With MCP, Zendesk Sunshine becomes the engine for truly collaborative work.
Can play scenarios
Can list scenarios
So you can execute these actions with Zendesk Sunshine MCP:
Delete a relationship record
Deletes a relationship record.
Create a relationship record
Creates a relationship record.
Update an object record by external id
Updates an object record by external ID.
Delete an object record by external id
Deletes an object record by external ID.
Delete a relationship type
Deletes a relationship type.
Create a relationship type
Creates a relationship type.
Get a relationship record
Retrieves a relationship record.
Create or update a profile
Creates or updates (overwrites!) a profile. A profile is updated (overwritten) instead of created if the submitted profile source, profile type, identifier type and identifier value match an existing profile.
Update object type alternative
Updates an object type (recommended for convenient manual editing).
Update an object record
Updates an object record.
Delete an object record
Deletes an object record.
Create an object record
Creates an object record.
Track a profile event
Stores an event for a given profile.
Update an object type
Updates an object type (recommended for mapping).
Get an object record
Retrieves an object record.
Get an object type
Retrieves an object type.
Get a relationship type
Retrieves a relationship type.
Get a profile
Retrieves a profile either by profile ID or identifier query.
Create an object type
Creates an object type.
Update a profile
Updates a profile (patch or overwrite).
Delete an object type
Deletes an object type.
Delete a profile
Deletes the profile specified by the profile ID.
Make an api call
Performs an arbitrary authorized API call.
List related object records
Retrieves all the object records that the specified object record has relationship records with for the specified relationship type.
List related relationship records
Returns the relationship records of a specified relationship type for a specified object record.
Validate your object types
Validates an object type.
List object types
Retrieves the account's custom object types.
List relationship types
Retrieves the account's relationship types.
List a zendesk user's profiles
Retrieves the profiles of a specified Zendesk user.
List object records
Retrieves all the records of an object type.
List a user's or profile's events
Retrieves the events of a Zendesk user or Sunshine profile.
List relationship records
Retrieves all the relationship records of the specified relationship type.
How to use MCP with Zendesk Sunshine
Create scenario with on-demand trigger
Generate your MCP API Key
Insert MCP API Key in your favourite LLM in instructions
Boost.space MCP offers significant benefits for integrating Zendesk Sunshine, focusing on streamlining complex workflows and boosting customer relationship management. By centralizing data from various apps, it automates routine tasks such as tracking customer interactions and managing CRM tools. This integration helps businesses enhance customer insights, enabling personalized services by leveraging comprehensive data analysis. Unique workflows are facilitated through bespoke automation, reducing manual input and error margins. AI-powered analytics play a key role in providing actionable insights, leading to more informed decision-making. This can include analyzing customer behavior patterns and predicting future trends, which allows businesses to proactively manage customer relationships. Additionally, the integration supports seamless data synchronization across platforms, ensuring that all team members have access to real-time data for improved collaboration and customer service efficiency.
