Integration & MCP for Twilio
Integrate and automate your Twilio workflows across 2,580 tools. Take full control—use your favorite LLM to orchestrate Twilio and make your data and tools truly work for you, not the other way around.
Communication
Transform Sales Operations with Twilio MCP
Connecting Twilio via Boost.space's MCP (Multi-Channel Platform) centralizes communication tools, enhancing operational efficiency by seamlessly integrating with various applications such as CRM and customer support platforms. This integration eliminates operational barriers and empowers teams in industries focused on customer engagement and sales, by optimizing communication workflows and automating data processes. Preparing businesses for true AI-readiness, it lays the foundation for advanced analytics and improved decision-making through centralized data management.
Supported MCP tools
Connect insights. Empower action. With MCP, Twilio becomes the engine for truly collaborative work.
Can play scenarios
Can list scenarios
So you can execute these actions with Twilio MCP:
Watch calls
Triggers when a new call is created.
Watch messages
Triggers when a new message is created.
Watch alerts
Triggers when a new alert (notification) is issued.
Watch recordings
Triggers when a new recording is created.
Watch transcriptions
Triggers when a new transcription is created.
New message status event
Webhook for status callback field in a create message action. Triggers for outgoing messages.
Create a message
Sends a message.
Get a message
Returns details of a message.
Get line type
Returns details of selected line type of a phone number.
Get a call
Returns call resource of an individual call.
Download a recording media
Downloads a recording media file.
Delete a message
Deletes a message record from your account.
Delete a call
Deletes a call record from your account.
Create a call
Calls a specified phone number and executes specified instructions.
Update an execution
An active Execution can be updated to ended using the REST API. Once ended, subsequent widgets in the Flow are not processed, and any new events that Studio receives for that Execution are rejected.
Get an execution
Returns details of selected execution.
Download a media resource
Downloads a media resource from the message.
Delete an execution
Deletes a selected execution.
Create an execution
Creates a new execution.
Make an api call for studio
Performs an arbitrary authorized API call.
Make an api call for lookup
Performs an arbitrary authorized API call.
Make an api call
Performs an arbitrary authorized API call.
List calls
Returns a list of calls associated with your account.
List message media
Returns a list of media associated with your message.
List messages
Returns a list of messages associated with your account.
List recording transcriptions
Returns a set of transcriptions available for a recording.
How to use MCP with Twilio
Create scenario with on-demand trigger
Generate your MCP API Key
Insert MCP API Key in your favourite LLM in instructions
Boost.space MCP offers transformative benefits by integrating Twilio with various applications, optimizing workflows through automation and AI-driven insights. By centralizing Twilio's communication capabilities—such as messaging and calling—into your operational ecosystem, Boost.space enhances customer engagement by connecting seamlessly with customer support platforms like Zendesk and Zoho Desk and sales CRMs like Agile CRM, Velocify, Zoho CRM, and amoCRM. This integration creates a streamlined hub for data and workflow automation, enabling unique workflows that tailor communication strategies to specific customer needs. Automated actions, such as triggering responses or updating CRM records based on communication events, reduce manual efforts and enhance efficiency. The AI-powered component of Boost.space further amplifies business impact by providing predictive insights and recommendations, optimizing communication strategies and enabling data-driven decisions, ultimately driving better sales outcomes and superior customer service experiences.
