Integration & MCP for Kayako
Integrate and automate your Kayako workflows across 2,580 tools. Take full control—use your favorite LLM to orchestrate Kayako and make your data and tools truly work for you, not the other way around.
Customer Support
Transform Customer Service with Kayako Integration
Integrating Kayako via MCP centralizes customer support operations, automates workflows, and tracks essential metrics, thereby removing operational barriers. This empowers customer support teams to deliver exceptional service efficiently, ultimately improving customer satisfaction and reducing response times. By streamlining these processes, businesses are better prepared for AI-readiness, as they can manage data more effectively and respond to evolving technological demands.
Supported MCP tools
Connect insights. Empower action. With MCP, Kayako becomes the engine for truly collaborative work.
Can play scenarios
Can list scenarios
So you can execute these actions with Kayako MCP:
Watch conversations replies
Triggers when a new reply has been added to some conversation.
Watch new conversations
Triggers when a new conversation has been added.
Watch new organizations
Triggers when a new organization has been added.
Watch new users
Triggers when a new user has been added.
Watch tags added to an organization
Triggers when a new tag has been added to an organization.
Watch tags added to a user
Trigger when a new tag has been added to a user.
Update a user
Updates a user.
Update an organization
Updates an organization.
Update a conversation
Updates a conversation.
Trash a conversation
Marks a conversation as trash.
Make an api call
Performs an arbitrary authorized API call.
Get a user
Gets a user by ID.
Get an organization
Gets a single organization.
Get a conversation
Retrieves a conversation by ID.
Empty conversations trash
Removes all conversations from trash.
Delete a user
Deletes a user by ID.
Delete an organization
Deletes an organization.
Create a reply
Creates a reply in a conversation.
Create an event
Creates an event for a Kayako webhook.
Add a user
Adds a new user.
Add tags to a user
Adds tags to a selected user.
Add an organization
Adds a new organization.
Add a conversation
Adds a new conversation.
List agents
Lists all users of an agent type.
List conversations
Lists all user's conversations.
List organizations
Lists all organizations.
List users
Lists all users.
How to use MCP with Kayako
Create scenario with on-demand trigger
Generate your MCP API Key
Insert MCP API Key in your favourite LLM in instructions
Boost.space's integration with Kayako offers key benefits that enhance customer support operations through the platform's powerful features. By centralizing ticket data, it ensures that customer inquiries are consolidated into a single, manageable space, streamlining the support process. Automated workflows reduce manual intervention, allowing support teams to focus on high-priority tasks and improve their response times, which directly increases customer satisfaction. The integration leverages AI-powered analytics to track and analyze key support metrics, providing actionable insights that help optimize support strategies. Additionally, Boost.space's capability to connect Kayako with thousands of other apps facilitates seamless data management and workflow automation, ensuring that all relevant information is accessible and synchronized across platforms. This comprehensive approach not only enhances the speed and efficiency of customer support but also empowers teams to deliver exceptional service consistently.
