InMoment Customer Experience Analytics | Boost.space
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Integration & MCP for InMoment

Integrate and automate your InMoment workflows across 2,580 tools. Take full control—use your favorite LLM to orchestrate InMoment and make your data and tools truly work for you, not the other way around.

InMoment MCP
Surveys and Forms

Transform Customer Experience with InMoment Integration

Connecting InMoment via MCP (Master Control Program) removes operational barriers by centralizing and automating the collection and analysis of customer feedback, thus streamlining data management and processes. This empowers customer experience teams by providing them with comprehensive insights and actionable analytics that drive improvements in customer satisfaction and loyalty. By facilitating seamless data integration and enhanced decision-making capabilities, MCP prepares businesses for true AI-readiness, enabling more sophisticated and efficient customer experience management.

Supported MCP tools

Connect insights. Empower action. With MCP, InMoment becomes the engine for truly collaborative work.
Can play scenarios
Can list scenarios
So you can execute these actions with InMoment MCP:

Watch new response

Triggers when a new NPS survey response is submitted.

Update a response

Updates an existing response.

Update an end user

Updates the end user with specified params.

Get an end user

Gets a specific end user by ID.

Get a response

Gets a specific response.

Delete an end user

Deletes the end user. Deletion would be performed the following day at 7 AM UTC.

Delete a response

Deletes an end user response.

Create a response

Creates a response for the end user.

Create an end user

Creates a new end user.

Make an api call

Performs an arbitrary authorized API call.

List responses

Gets all responses for a user.

List end users

Gets all end users.
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How to use MCP with InMoment
Create scenario with on-demand trigger
Generate your MCP API Key
Insert MCP API Key in your favourite LLM in instructions
Boost.space MCP integration with InMoment offers a seamless experience management solution that enhances customer satisfaction and loyalty by centralizing and automating data across various channels. The integration allows businesses to aggregate and analyze customer feedback collected through surveys, social media, and other touchpoints, enabling a holistic view of customer sentiments. Unique workflows within the platform streamline the process of translating insights into actionable plans, ensuring timely interventions. Automated actions such as triggering alerts based on predefined satisfaction thresholds help businesses proactively address potential issues. Furthermore, the AI-powered analytics provide in-depth insights into customer behaviors and trends, empowering companies to make informed decisions that drive improvements in overall customer experience and retention. By leveraging concrete data types like survey responses, social media interactions, and customer feedback, Boost.space MCP ensures a unified and comprehensive oversight of the customer journey, facilitating enhanced engagement and satisfaction.