Integration & MCP for Gorgias
Integrate and automate your Gorgias workflows across 2,580 tools. Take full control—use your favorite LLM to orchestrate Gorgias and make your data and tools truly work for you, not the other way around.
Commerce
Revolutionize E-Commerce Support with Gorgias Integration
Integrating Gorgias via MCP eliminates operational barriers by centralizing customer support functions and streamlining communication across various channels. This empowers the customer service team in the e-commerce industry to enhance efficiency and responsiveness through automation and prioritized ticketing. As a result, businesses are better prepared for AI-readiness by adopting a unified platform that automates routine tasks and optimizes customer interactions.
Supported MCP tools
Connect insights. Empower action. With MCP, Gorgias becomes the engine for truly collaborative work.
Can play scenarios
Can list scenarios
So you can execute these actions with Gorgias MCP:
Update a ticket
Updates an existing ticket.
Update a customer
Updates an existing customer.
Send a satisfaction survey
Creates and sends a new satisfaction survey.
Create a ticket message
Creates a new ticket message.
Create a ticket
Creates a new ticket.
Create a customer
Creates a new customer.
Close a ticket
Closes an existing ticket.
Add a tag to ticket
Adds a new tag to the ticket.
Make an api call
Performs an arbitrary authorized API call.
How to use MCP with Gorgias
Create scenario with on-demand trigger
Generate your MCP API Key
Insert MCP API Key in your favourite LLM in instructions
Boost.space MCP's integration with Gorgias revolutionizes customer support workflows by centralizing and automating data management. This integration brings key benefits such as streamlined ticketing and communication by consolidating emails, social media messages, and support tickets into a unified platform. The Boost.space MCP leverages AI-powered automation to prioritize and resolve customer issues faster, enhancing the overall efficiency and response times for support teams. By connecting Gorgias with a vast array of other applications, businesses can harness automated actions to sync, organize, and manage customer data more effectively. This integration empowers support teams to focus on quality interactions, while routine tasks like ticket sorting and data updates are handled autonomously. The enhanced data visibility and workflow automation lead to a superior customer experience, reduced operational workload, and optimized support processes.
