Integration & MCP for Front
Integrate and automate your Front workflows across 2,580 tools. Take full control—use your favorite LLM to orchestrate Front and make your data and tools truly work for you, not the other way around.
Productivity
Transform Customer Interaction with Front Integration
Integrating Front via MCP centralizes customer communication by consolidating emails, chats, and social media messages into a unified platform, thereby eliminating operational barriers and enhancing team collaboration. This integration empowers teams across industries to streamline their communication processes, resulting in more efficient customer service management. By consolidating data and automating workflows, it not only optimizes current operations but also positions the business for future AI-readiness, enabling a scalable and adaptable approach to evolving technological advancements.
Supported MCP tools
Connect insights. Empower action. With MCP, Front becomes the engine for truly collaborative work.
Can play scenarios
Can list scenarios
So you can execute these actions with Front MCP:
Watch events
Triggers when an event by your rules is occured in the inboxes of your company.
Add contacts into a group
Adds a list of contacts to a specified group.
Add a note to a contact
Adds a new note to a contact.
Add teammates to a team
Adds teammates to a team as a member.
Add teammates to an inbox
Adds teammates to an inbox. The selected teammates must not already have access to the inbox and must be in the team that owns the inbox. Teammates cannot be added to private inboxes.
Create a channel
Creates a custom channel linked to the requested inbox.
Create a comment
Adds a comment to a conversation.
Create a contact
Creates a new contact for the default team.
Create a contact group
Creates a new contact group in the default team.
Create a draft
Creates a draft message which is the first message of a new conversation.
Create a draft reply
Creates a new draft as a reply to the last message in the conversation.
Create an inbox
Creates a team inbox.
Create a message
Sends a new message from a channel. It will create a new conversation.
Create a tag
Creates a new tag.
Delete a contact
Deletes a contact.
Delete a contact group
Deletes a contact group. Will not delete the contacts in this group.
Delete teammates from an inbox
Removes teammates from an inbox. Selected teammates must currently have access to the inbox to be removed. Teammates cannot be removed from private inboxes.
Delete teammates from a team
Removes teammates from a team. Removing teammates will also remove them from inboxes owned by the team.
Get a channel
Fetches the information of a channel.
Get a comment
Fetches the information of a comment.
Get a contact
Fetches the information of a contact.
Get a conversation
Fetches the information of a conversation.
Get an inbox
Fetches the information of an inbox.
Get a message
Fetches the information of a message.
Get a response
Fetches the information of an individual response.
Get a rule
Fetches the definition of a rule.
Get a tag
Fetches the information of a tag.
Get a team
Fetches the details of a team.
Get a teammate
Fetches the information of a teammate.
Make an api call
Performs an arbitrary authorized API call.
Reply a message
Replies to a conversation by sending a message and appending it to the conversation.
Update a channel
Updates the settings of an only custom channel.
Update a contact
Updates a contact information.
Update a conversation
Updates a conversation.
Update a tag
Updates a tag.
Update a teammate
Updates the information of a teammate.
List channels
Lists all the channels.
List comments
Lists all the comments written in a conversation in reverse chronological order (newest first).
List contact groups
Lists all the contact groups
List contacts
Lists all the contacts.
List conversations
Lists all the conversations in your company in reverse chronological order (most recently updated first).
List inboxes
Lists all the inboxes.
List responses
Lists the responses in your company.
List rules
Lists all the rules.
List tags
Lists all the tags
List teammates
Lists the teammates in our company.
List teams
Lists the teams in your company.
How to use MCP with Front
Create scenario with on-demand trigger
Generate your MCP API Key
Insert MCP API Key in your favourite LLM in instructions
Boost.space MCP revolutionizes the way teams manage customer communication by integrating Front with thousands of other applications. By centralizing email, chat, and social media messages, Boost.space facilitates seamless collaboration and communication through a unified platform. One key benefit is the automation of repetitive tasks; for instance, routing incoming messages from different channels to the appropriate team or individual, reducing manual sorting and speeding up response times. Additionally, Boost.space uses AI-powered insights to analyze communication patterns, helping teams optimize their workflows and improve customer engagement. The integration supports the management of diverse data types, including customer inquiries, support tickets, and feedback, enabling businesses to deliver timely and personalized responses. These enhanced workflows and automated processes result in higher efficiency, more effective teamwork, and ultimately, improved customer satisfaction.
