Integration & MCP for Dialpad
Integrate and automate your Dialpad workflows across 2,580 tools. Take full control—use your favorite LLM to orchestrate Dialpad and make your data and tools truly work for you, not the other way around.
Communication
Revolutionize Business Communication with Dialpad MCP
Integrating Dialpad via MCP with Boost.space streamlines communication by centralizing voice, video, and messaging data, removing operational barriers such as scattered call logs and fragmented team collaboration. This empowers teams by automating processes, enhancing customer interactions, and creating a unified data hub. Such integration also prepares businesses for AI-readiness by consolidating data in a manner conducive to implementing advanced AI solutions.
Supported MCP tools
Connect insights. Empower action. With MCP, Dialpad becomes the engine for truly collaborative work.
Can play scenarios
Can list scenarios
So you can execute these actions with Dialpad MCP:
Watch call events
Triggers when a call state changes.
Watch sms events
Triggers when an SMS state changes.
Add blocked numbers
Blocks the specified numbers company-wide.
Assign a number to a user
Assigns a number to a user.
Create a contact
Creates a new contact.
Create a room
Creates a new room.
Create a user
Creates a new user.
Delete a contact
Deletes a contact by ID.
Delete a room
Deletes a room by ID.
Delete a user
Deletes a user by ID.
Get a call center
Gets a call center by ID.
Get a company
Retrieves the company information.
Get a contact
Gets a contact by ID.
Get a department
Gets a department by ID.
Get a number
Returns information about a specified number.
Get a device
Gets a device by ID.
Get an office
Gets an office by ID.
Get a plan
Gets the plan for an office.
Get a room
Gets a room by ID.
Get statistics results
Retrieves the status and results of a specified statistics request.
Get a user
Gets a user by ID.
Initiate an outbound call
Initiates an outbound call to ring all devices (or a single specified device).
Make an api call
Performs an arbitrary authorized API call.
Process statistics
Begins processing statistics asynchronously, returning a request ID to get the status and result of the result.
Remove blocked numbers
Unblocks the specified numbers company-wide.
Update a contact
Updates the provided fields for an existing contact.
Update a room
Updates room details by ID.
Update a user
Updates the provided fields for an existing user.
List office call centers
Returns a list of call centers for a specified office.
List office departments
Returns a list of departments for a specified office.
List numbers
Returns a list of numbers in your company.
List offices
Returns a list of offices.
List operators
Returns a list of operators for the selected place of registration.
List rooms
Returns a list of rooms, optionally filtered by office.
List a room's desk phones
Returns a list of desk phones for a specified room.
List a user's desk phones
Returns a list of desk phones for a specified user.
List blocked numbers
Lists all numbers that have been blocked via the API.
List contacts
Returns a list of contacts, or a user's local contacts if the owner ID is provided.
List a user's devices
Returns a list of devices for a specific user.
List users
Returns a list of users, optionally filtered by email.
How to use MCP with Dialpad
Create scenario with on-demand trigger
Generate your MCP API Key
Insert MCP API Key in your favourite LLM in instructions
Boost.space's integration with Dialpad offers a transformative approach to managing business communications through its unique features and automation capabilities. By centralizing communication data, this integration allows businesses to unify vital information from voice, video, and messaging systems into a single accessible platform. This streamlines workflows significantly, reducing the time spent on manual data entry and enabling automated call logging, which ensures that all interactions are accurately recorded and easily retrievable. The platform further enhances team collaboration by providing a centralized space for communication data, improving information flow and decision-making processes. With AI-powered insights, teams can gain actionable intelligence from communication patterns, driving more informed strategic initiatives. Additionally, Boost.space's integration allows businesses to connect Dialpad with thousands of other apps, creating a comprehensive ecosystem where data can flow freely and be utilized effectively across different platforms. This seamless integration not only optimizes daily operations but also elevates customer interaction quality, contributing to a more cohesive and efficient business environment.
