Integration & MCP for Autotask
Integrate and automate your Autotask workflows across 2,580 tools. Take full control—use your favorite LLM to orchestrate Autotask and make your data and tools truly work for you, not the other way around.
Business Operations and ERPs
Transforming IT Operations with Autotask Integration
Integrating Autotask via the MCP (Multi-Cloud Platform) removes operational barriers by centralizing service data and automating workflows, thereby empowering IT teams to manage projects, tickets, and billing more efficiently. This seamless integration enhances collaboration and streamlines IT service delivery, ultimately reducing downtime and boosting customer satisfaction. By optimizing these processes, businesses are better positioned for true AI-readiness, as they leverage automated systems to drive performance and innovation.
Supported MCP tools
Connect insights. Empower action. With MCP, Autotask becomes the engine for truly collaborative work.
Can play scenarios
Can list scenarios
So you can execute these actions with Autotask MCP:
Delete entity
Deletes an Autotask entity.
Sparse update entity
Updates an entity with only the fields and UDFs that are provided. *Use this action instead of Update Entity when you need to update fields to blank values*.
Update entity
Updates an entity by its id.
Create entity
Create any Autotask entity.
Get zone info
Gets Autotask zone information so web service calls are directed to the correct API service zone.
Get entity info
Gets entity level metadata for all the exposed Autotask web service data entities.
Search accounts
Search for Accounts
Get field info
Gets field and additional metadata for a given entity.
Get udf info
Returns an array of User Defined Fields (UDFs) representing non-standard fields that can be used on a given entity.
Query
Query any Autotask entity. Returns an array of entities meeting the search criteria.
How to use MCP with Autotask
Create scenario with on-demand trigger
Generate your MCP API Key
Insert MCP API Key in your favourite LLM in instructions
Boost.space MCP offers a robust integration with Autotask, a leading PSA platform, enabling IT teams to streamline project management, ticket handling, and billing processes effectively. This integration centralizes service data, allowing businesses to automate essential workflows, which can significantly enhance team collaboration and operational efficiency. By leveraging AI-powered tools, Boost.space MCP can predict and swiftly address potential IT service disruptions, reducing downtime and boosting customer satisfaction. Automated actions, such as ticket prioritization and resource allocation, are triggered based on real-time data insights, freeing up valuable time for IT staff to focus on strategic initiatives. Additionally, the integration supports seamless data exchange between Autotask and thousands of other apps, ensuring comprehensive IT service delivery and management in a unified platform.
