Integration & MCP for 8×8
Integrate and automate your 8×8 workflows across 2,580 tools. Take full control—use your favorite LLM to orchestrate 8×8 and make your data and tools truly work for you, not the other way around.
Communication
Streamline Communications with 8x8 MCP Integration
Connecting 8x8 via Boost.space MCP centralizes communication data, automates call logging, and enhances customer relationship tracking, effectively removing operational barriers. This integration empowers teams across industries by streamlining workflows and improving collaboration, ensuring consistent communication and superior customer support. It prepares businesses for AI-readiness by creating a unified data environment that supports advanced analytics and decision-making.
Supported MCP tools
Connect insights. Empower action. With MCP, 8×8 becomes the engine for truly collaborative work.
Can play scenarios
Can list scenarios
So you can execute these actions with 8×8 MCP:
Watch outbound message statuses
Triggers when outbound message status has been changed.
Watch chatapps inbound messages
Triggers when you have a new ChatApp inbound message.
Watch sms inbound messages
Triggers when you have a new SMS inbound message.
Send a single sms
Sends a single SMS.
Send a single chat app message
Sends a ChatApps message.
Send a bulk sms
Sends SMS by batches.
Make an api call
Performs an arbitrary authorized API call.
How to use MCP with 8×8
Create scenario with on-demand trigger
Generate your MCP API Key
Insert MCP API Key in your favourite LLM in instructions
Boost.space MCP delivers several key benefits through its integration with 8x8, focusing on streamlined workflows, automated actions, and AI-powered enhancements. By centralizing 8x8’s communication data, Boost.space allows businesses to automate call logging, reducing manual entry and allowing teams to focus on more strategic tasks. This automation improves customer relationship tracking, enabling personalized interactions and better service delivery. Unique workflows can be created by connecting 8x8 with other operational tools, fostering seamless cross-departmental communication. The integration’s AI-powered features analyze communication patterns to offer insights that drive informed decision-making, ultimately enhancing team collaboration and operational efficiency. Companies benefit from consistent communication channels, leading to improved customer support and the synchronization of internal operations. By managing business data in one platform, Boost.space revolutionizes how businesses utilize 8x8, transforming communication into a strategic asset.
