JivoChat and Boost.space enhance customer chat communication.
Boost.space’s integration with JivoChat enhances customer communication by consolidating live chat tools and tracking interactions in one platform. Improve response times, manage chat histories, and analyze customer behavior seamlessly. This integration helps businesses deliver exceptional customer support and engagement.
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JivoChat Modules (6)
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Watch New Call / Call Status Changed
Triggers when operators get a new call or an existing call change status.
Watch Chat Accepted
Triggers when an agent clicks 'Reply'.
Watch Chat Assigned
Triggers when a chat connects to CRM using the parameter "crm_link" from a reply on Chat Accepted.
Watch Chat Finished
Triggers when a chat is closed in the agent application.
Watch Chat Updated
Triggers when a visitor's information has been updated - for example, a visitor filled the contacts form in the chat.
Watch Offline Message Sent
Triggers when a visitor sends an offline message through the chat offline form.
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