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Case study Marketing / Segmentation

TLAMA games

+23% Customer Lifetime Value in Just 5 Months

A Czech board game retailer unified customer data across ad platforms, slashed ad spend by up to €16K/month, and unlocked smarter AI targeting across Google, Meta, and Sklik.

€8–16K

saved per month

+23%

CLV growth

3

ad platforms unified

Learn more
The problem

Scaling revenue efficiently felt impossible

TLAMA games is a Czech ecommerce company specializing in board games and tabletop entertainment. With a passionate community and a growing online store, the marketing team was running campaigns across Google Ads, Facebook Ads, and Sklik (the leading Czech search ad platform).

The challenge? Each ad platform operated in a silo. Customer data lived in separate systems with no unified view. The team had no way to build meaningful audience segments, and every platform's AI was optimizing against incomplete data. Finding a way to grow sales volume while keeping acquisition costs reasonable was becoming the core bottleneck.

Key pain points:

  • Customer data siloed across Google Ads, Facebook Ads, and Sklik with no unified view
  • Each ad platform optimizing against incomplete, fragmented data
  • No way to build meaningful cross-channel audience segments
  • Diminishing returns on every additional euro of ad spend
  • Scaling revenue meant scaling costs linearly — no efficiency gains

The marketing team was hitting a ceiling. They could spend more, but every additional euro in ad budget delivered diminishing returns. Without a unified view of customer behavior, scaling revenue efficiently felt out of reach.

The solution

Unified customer data powering smarter ad targeting

TLAMA games deployed Boost.space customer segmentation across all their online marketing channels. By building segments from unified customer data and syncing them to Google Ads, Facebook Ads, and Sklik, the team unlocked a fundamentally different way of running performance marketing.

Unified customer profiles

Single view of every customer combining purchase history, behavior, and engagement data from all channels.

Dynamic segmentation

Automated audience segments based on CLV, purchase frequency, and recency — always up to date.

Cross-platform sync

Segments automatically pushed to Google Ads, Facebook Custom Audiences, and Sklik in real time.

Smarter AI targeting

Google smart campaigns fed with real CLV data for both acquisition lookalikes and retention campaigns.

Instead of each platform guessing who to target, Boost.space fed rich, unified customer segments into every channel. Google Ads smart campaigns now had real purchase history and CLV data. Facebook lookalike audiences were built from high-value customers, not just website visitors. The result: every ad euro worked harder.

The results

Outstanding performance from day one

€8–16K/mo saved

Year-over-year ad spend reduction from the very first week of deployment

Higher ROAS

Better return on every euro spent across all marketing channels

Smarter AI targeting

Google Ads smart campaigns powered by real segment data for acquisition and retention

+23% CLV in 5 months

Customer lifetime value increase — what some eshops work on for years

"We still have a long road ahead and more things to finalize, but I can already say — this is an outstanding performance."

Peter G.

Peter G.

Head of Performance Marketing

The difference at a glance

Customer data siloed across 3 ad platforms

Unified customer profiles powering all channels

Each platform optimized on incomplete data

Rich CLV and behavior data fed to every platform

Generic audience targeting

Dynamic segments based on real purchase behavior

Diminishing returns on ad spend increases

€8–16K/month saved with better targeting

Flat or declining customer lifetime value

+23% CLV growth in 5 months

Manual campaign optimization across platforms

AI-powered targeting with unified data

Connected systems

The platforms TLAMA games unified through Boost.space.

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