Integration & MCP for Zendesk Guide
Integrate and automate your Zendesk Guide workflows across 2,580 tools. Take full control—use your favorite LLM to orchestrate Zendesk Guide and make your data and tools truly work for you, not the other way around.
Customer Support
Streamline Customer Support with Zendesk Guide Integration
Connecting Zendesk Guide via Boost.Space's MCP removes operational barriers by automating workflows and organizing content, thereby enhancing efficiency. This integration empowers customer support teams by improving user experiences and streamlining access to knowledge base tools. It prepares the business for true AI-readiness by centralizing data and optimizing processes, paving the way for advanced technological implementations.
Supported MCP tools
Connect insights. Empower action. With MCP, Zendesk Guide becomes the engine for truly collaborative work.
Can play scenarios
Can list scenarios
So you can execute these actions with Zendesk Guide MCP:
Watch articles
Triggers when an article is created or updated.
Archive article
Archives a given article.
Create an article
Creates a new article.
Create article attachment
Creates a new article attachment.
Delete article attachment
Deletes article attachment.
Delete article vote
Deletes article vote.
Make an api call
Performs an arbitrary authorized API call.
Get article
Reads details about a given article.
Update translation
Updates translation of a given article.
List article attachments
Lists article attachments.
List articles
Lists articles.
List article votes
Lists votes.
How to use MCP with Zendesk Guide
Create scenario with on-demand trigger
Generate your MCP API Key
Insert MCP API Key in your favourite LLM in instructions
Boost.space MCP offers a seamless integration with Zendesk Guide, enhancing the management and utility of your customer self-service knowledge base. By integrating these platforms, Boost.space automates workflows, enabling efficient organization and retrieval of information, which improves overall user experience. Unique workflows are established by synchronizing and centralizing data from Zendesk Guide and other applications, streamlining documentation updates and maintenance tasks. Automated actions, such as content tagging and categorization, facilitate quicker access to essential knowledge, ensuring that the most relevant information is readily available to customers and support agents. The AI-powered capabilities within Boost.space enhance content relevancy and search accuracy, providing predictive suggestions and insights to optimize knowledge base strategies. Concrete automations include real-time syncing of updated articles and intelligent data analysis, which assists in refining content effectiveness based on usage patterns and customer feedback.
