Integration & MCP for easiware
Integrate and automate your easiware workflows across 2,580 tools. Take full control—use your favorite LLM to orchestrate easiware and make your data and tools truly work for you, not the other way around.
Customer Support
Boost Easiware's Impact on Customer Experience
Connecting Easiware via MCP eliminates operational barriers by centralizing and automating customer service data management, thereby streamlining workflows and improving response times. This integration empowers customer service teams to efficiently manage interactions across various platforms, enhancing overall service quality. Furthermore, it positions the business for AI-readiness by organizing data in a unified space, fostering data-driven decision-making and innovation.
Supported MCP tools
Connect insights. Empower action. With MCP, easiware becomes the engine for truly collaborative work.
Can play scenarios
Can list scenarios
So you can execute these actions with easiware MCP:
Contact created
New contact is created in easiware
Ticket created
New ticket is created in easiware
Ticket event
New ticket event is created in easiware
Update a ticket
Update an existing ticket in easiware
Update a contact
Update an existing contact in easiware
Get a ticket
Get a ticket by easiware internal identifier
Get a contact
Get a contact by easiware internal identifier
Get a user
Get a user by easiware internal identifier
Get a ticket event
Get a ticket event by easiware internal identifier
Get a category
Get a category by easiware internal identifier
Create a ticket
Create a new ticket in easiware
Create a contact
Create a new contact in easiware
Make an api call
Make a generic API call to easiware servers
Search categories
Search for categories in easiware
Search contacts
Search for contacts in easiware
Search ticket events
Search for ticket events in easiware
Search tickets
Search for tickets in easiware
Search users
Search for users (admins & agents) in easiware
How to use MCP with easiware
Create scenario with on-demand trigger
Generate your MCP API Key
Insert MCP API Key in your favourite LLM in instructions
Boost.space MCP offers transformative benefits for integrating Easiware, streamlining customer service processes through unique workflows and automated actions. By centralizing Easiware data, businesses can enhance their response times and manage customer interactions more efficiently. The integration supports automated data synchronization, ensuring that customer information is always up-to-date and readily available across platforms. AI-powered analytics provide insights into customer behavior, enabling proactive service enhancements and improved decision-making. Automated actions, such as triggering follow-up emails or updating customer profiles, reduce manual tasks, freeing up time for more strategic activities. With Boost.space, businesses can seamlessly connect Easiware to thousands of apps, driving operational efficiency and delivering a superior customer experience.
