Integration & MCP for ChatData
Integrate and automate your ChatData workflows across 2,580 tools. Take full control—use your favorite LLM to orchestrate ChatData and make your data and tools truly work for you, not the other way around.
Communication
Transform Customer Service with ChatData MCP Integration
Connecting ChatData via MCP eliminates operational barriers by seamlessly integrating customer service insights with existing chat and CRM systems. This empowers customer service teams to optimize their strategies through enhanced understanding of customer sentiment and chat performance. Additionally, it equips the business for AI-readiness by centralizing valuable data, enabling automated decision-making and improved efficiency in chat-based customer engagement.
Supported MCP tools
Connect insights. Empower action. With MCP, ChatData becomes the engine for truly collaborative work.
Can play scenarios
Can list scenarios
So you can execute these actions with ChatData MCP:
Watch lead submission
Triggers when a new lead is submitted.
Watch live chat escalation
Triggers when a live chat escalation is requested.
Watch new message
Triggers when a new message is asked by the user.
Update the base prompt
Update the base prompt of the chatbot.
Retrain a chatbot.
Retrain a existing chatbot.
Send a message
Send a message to a chatbot and receives the response string back
Insert a message
Insert a message to a conversation as the assistant or a human operator
Create a chatbot
Creates a chatbot if the chatbot
allocation is under the limit.
Make an api call
Performs an arbitrary authorized API call.
Get the leads
Retrieves the submitted leads in
a time frame.
Get the chatbot training status
Lists the progress. In the range of
[0,100].
Get the conversations
Get the conversations history of the given chatbot.
How to use MCP with ChatData
Create scenario with on-demand trigger
Generate your MCP API Key
Insert MCP API Key in your favourite LLM in instructions
Boost.space MCP for ChatData offers a seamless integration that revolutionizes how businesses manage and utilize customer chat data. By centralizing data from various chat and CRM systems, it provides a unified platform for comprehensive analysis and strategic insight. Unique workflows within Boost.space allow for streamlined data aggregation, helping teams quickly identify customer sentiment and chat performance trends.Automated actions further enhance productivity by managing routine tasks such as categorizing chat topics or tagging team efficiency metrics, allowing teams to focus more on strategic improvements. AI-powered sentiment analysis and trend prediction provide actionable insights into customer behavior, empowering businesses to refine their service strategies and optimize response times.The integration also facilitates real-time alerts for anomalies in chat volumes or unusual sentiment shifts, ensuring that teams can provide swift resolutions. By connecting ChatData with thousands of other applications through Boost.space's MCP, businesses can not only manage but also significantly enhance their customer service engagement tactics, driving growth and fostering stronger customer relationships.
