Data Portability & Cloud Switching (EU Data Act)

You own your data. Boost.space is built so you can export it easily and switch providers in line with the EU Data Act.

1. API-first access to your data

The primary way to export data from Boost.space is our public API.

API docs: https://apidoc.boost.space

Format: JSON over HTTPS (plus other formats where noted per endpoint)

Coverage: modules, spaces, records, integration setup and configuration exposed in the API

Your team or your new provider can pull everything they need directly from the API and transform it for the target system.

2. What you can export

You can export all customer-owned data in your workspace, including:

Core business records

  • All records in your workspace – All records, Custom modules, Contacts, Products, Tasks and all other custom objects you've defined.

Integration & automation setup

  • Connected apps, mappings, flows, sync rules and related configuration exposed via the API.

Exact entities, fields and relationships are documented per endpoint in the API documentation.

3. How to export your data

For most migrations, use the API:

Get credentials

  • Create and configure an API key as described in the docs.

List the entities you need

  • Map your Boost.space modules to API endpoints (core records, integrations, configuration).

Pull the data

  • Use pagination and filters to export full datasets or staged batches.

Transform & load

  • Convert the JSON payloads into the target format and import them into your new system.

This flow is ideal for engineering teams and new providers that want a repeatable, scriptable migration.

3.2 Quick exports from the app

For straightforward cases or when you just need files:

In major modules (e.g. custom modules, contacts, products, tasks and similar) you can:

  • select all primary records,
  • export them directly from the module to a file format such as xlsx (or equivalent tabular format).

Good for quick offline backups or simple imports into other tools. For larger or more complex migrations, the API remains the preferred option.

3.3 Large or complex migrations (we help)

If you have very large volumes of data, complex history, or limited internal capacity, we can support you with migration by:

  • helping design an API-based export plan,
  • coordinating with your new provider's technical team,
  • and, where necessary, performing manual / bulk exports on your behalf (for example coordinated multi-step exports or large one-off dumps), subject to technical and security review.

4. Switching to another provider

A typical switch away from Boost.space looks like this:

  1. Tell us you plan to move and need data export support.
  2. Agree scope and timing – which datasets, which methods (API / in-app / manual) and by when.
  3. Run exports – primarily via the API, with in-app exports and manual assistance where needed.
  4. Verify on the new side – you or your new provider check that the data is complete and usable.
  5. Close and delete – after migration and contract end we retain data only as required by law or contract and then delete or anonymise it according to our retention rules.

During the transition we keep your workspace and export mechanisms available and protect data integrity and security.

5. Formats, standards and interoperability

Data is exposed mainly as JSON via RESTful API endpoints.

In-app exports produce xlsx or similar tabular files.

Authentication, pagination, filtering and schemas are documented in the API docs.

This makes it straightforward for other systems to consume your data and avoids technical lock-in.

6. Limits and fees

Self-service exports via the app and normal API use are included in your subscription, or as described in your agreement. Extra work for complex migrations (custom scripts, large one-off exports, dedicated engineering time) may be billed as cost-based professional services, in line with the EU Data Act and your contract, and always agreed beforehand.

7. Contact

If you're planning a migration or evaluating a switch:

  • talk to your account manager, or
  • contact support and mention "data export / cloud switching / Data Act".

We'll help you design a clean, predictable way to get your data out.

Last updated: December 5, 2025